Shipping policy

THE CALM ATELIER

We aim to deliver your order as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. During peak seasons or promotional periods, processing time may take slightly longer.

Shipping Time

Estimated delivery time is typically 7–15 business days depending on your location. Delivery times may vary due to customs or carrier delays.

Shipping Cost

Shipping fees are calculated at checkout based on destination and order weight. We may offer free shipping promotions during special campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the carrier’s official website.

Delivery Areas

We currently ship to most international countries. Some remote regions may experience longer delivery times or limited availability.

Customs & Duties

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and vary by country.

Delays & Exceptions

Shipping delays may occur due to weather conditions, customs clearance, or logistics disruptions. We appreciate your patience in such cases.

Important Notes

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or losses caused by incorrect address information.

Need Help?

If you have any questions about your shipment, please contact us:

Email: sales@thecalmatelier.store

Website: https://thecalmatelier.store

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