Terms of Service

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose.

Product Information

We specialize in pet clothing and lifestyle products. We strive to display product colors and details as accurately as possible, but we cannot guarantee exact color accuracy due to screen differences.

All product descriptions, pricing, and availability are subject to change without notice.

Orders & Acceptance

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or suspected fraud.

Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance.

Pricing & Payment

All prices are listed in the applicable currency and may be updated at any time without notice. Payment must be completed before order processing begins.

We use secure third-party payment processors and do not store full payment information.

Shipping & Delivery

Shipping times are estimates only and may vary depending on location and logistics conditions. We are not responsible for delays caused by carriers or customs clearance.

Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding eligibility, processing time, and conditions.

Intellectual Property

All content on this website, including images, text, designs, and branding, belongs to thecalmatelier and may not be copied, reproduced, or used without written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to shipping delays or misuse of products.