Privacy Policy

Information We Collect

When you place an order or contact us, we may collect personal information such as your name, billing/shipping address, email address, phone number, and payment details.

We also collect non-personal data such as browser type, device information, and website usage behavior to improve user experience.

How We Use Your Information

We use your information to process orders, provide customer support, send order updates, improve our website, and enhance your shopping experience.

We do not sell or rent your personal information to third parties.

Order Processing & Payment

All payments are processed securely through third-party payment gateways. We do not store your full credit card or payment details on our servers.

Your payment information is encrypted and handled according to industry security standards.

Cookies & Tracking

Our website uses cookies to improve functionality, analyze traffic, and enhance user experience. Cookies help us remember your preferences and optimize website performance.

You can disable cookies in your browser settings, but some features may not function properly.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.

Third-Party Services

We may use third-party services such as payment processors, shipping carriers, and analytics tools. These providers only access necessary data to perform their services.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at sales@thecalmatelier.store.

Data Retention

We retain your information only as long as necessary to fulfill orders, provide support, and comply with legal obligations.